Technology Consulting

Market and Vendor Analysis

Interlace Financial Services has more than 20 years participating in the telecommunications industry, working with industry leaders and recent entries into the space. We regularly provide consultation to investors, venture capitalists and customers providing detailed market and strategy insights.

Consulting Topic Areas:

  • Contact Centers: We provide competitive insights on overall features and usage, market coverage, key vendors, strategy and future.
  • Data Center Management: We discuss benefits and limitations of private, public and hybrid cloud deployments for SaaS products including scalability and disaster recovery.
  • Mass Notification Services: We provide a review of use cases, markets, required technologies, vendors and future feature needs.
  • Unified Communications: We describe what UC is, factors for success, vendors and deployment strategies, especially for UCaaS.
  • Workforce Management: Critical for successful contact centers, WFM topics include usage, planning and deployment considerations.
Please contact us today for more information on our Technology Consulting services.